Pradeep Agarwal 24th Nov 2017 at 04:52 pm	Very few corporates care for their customers specifically multinational companies otherwise rest of the lot bank upon cheating mis selling and adopt unfair means to settle their hidden objectives.
Deepan Kumar P 24th Nov 2017 at 12:19 pm	VERY TRUE. Teaching discipline at home/school are things of the PAST! All we or our kids do is always RIGHT (in the name of freedom/prestige/status) is the PRESENT.
Namita Kohli 24th Nov 2017 at 08:21 am	Companies do not want to follow the win win approach where satisfying the customer means more business and goodwill..
V Krishna Kumar 23rd Nov 2017 at 11:15 pm	Correct. Companies has to learn to build customer loyalty.
Santanu Manna 23rd Nov 2017 at 07:25 pm	I second that . It is one of the business strategy that one should always follow. "Cutomer is KING"
Natarajan Krishnamurthy 23rd Nov 2017 at 07:22 pm	Very apt article. Companies think cheating customers is a strategic competitive advantage.
BANSI 23rd Nov 2017 at 07:02 pm	Companies require to understand,"Customer is King",but Indians more than tolerent.Very well written.
Palak S Shah 23rd Nov 2017 at 06:13 pm	Hope that CUSTOMER SERVICE is in the list of PM , to implement, once the present issues are taken care, soon. Then it will happen.
suryanarayanamurthy kolluri 23rd Nov 2017 at 06:05 pm	Well said about Customer satisfaction.
Irshad M Shaikh 23rd Nov 2017 at 05:51 pm	well said, RD is always bang on,no mincing of words,no playing to gallery. Keep it up. Good day.
Loknandi Vinay Kumar 23rd Nov 2017 at 03:55 pm	Customer service has long way to go in our country...businesses are still focused on revenue growth.
Harkiratsingh Bedi 23rd Nov 2017 at 03:14 pm	Completely agree. something that we face every minute of the day.
Srinivasan Rangarajan 23rd Nov 2017 at 02:55 pm	well described Ruma. this is ground reality
Rajagopal Natarajan 23rd Nov 2017 at 02:54 pm	Consumer is the king but in our country "chalta hai" attitude so the consumers are treated badly
Pankaj 23rd Nov 2017 at 02:53 pm	Well said.. companies need to wake up to this realty